Terms of Service
ಸೇವೆಯ ನಿಯಮಗಳು ಮತ್ತು ಷರತ್ತುಗಳು
Welcome to Fretso
These Terms of Service govern your use of Fretso, a civic engagement platform designed to help Bengaluru citizens report and track road infrastructure issues.
By using Fretso, you agree to these terms. ಫ್ರೆಟ್ಸೋ ಬಳಸುವ ಮೂಲಕ ನೀವು ಈ ನಿಯಮಗಳನ್ನು ಒಪ್ಪುತ್ತೀರಿ.
Our Service
🛣️ Road Issue Reporting
Fretso allows you to report potholes, road damage, and other infrastructure issues in Bengaluru.
📍 Location-Based Services
Our platform uses your location to accurately map and report issues to the relevant authorities.
📊 Progress Tracking
Track the status of reported issues from submission to resolution.
Your Responsibilities
Accurate Reporting
Provide truthful and accurate information when reporting issues
No Misuse
Don't submit false reports or spam the system
Respectful Conduct
Maintain respectful communication and civic responsibility
Account Security
Keep your account credentials secure and report any unauthorized access
Prohibited Uses
❌ Submitting false or misleading reports
❌ Harassment or abusive behavior
❌ Attempting to hack or disrupt the service
❌ Sharing inappropriate content
❌ Commercial use without permission
❌ Violating local laws or regulations
Service Availability & Limitations
🔧 Service Availability: We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service.
🏛️ Authority Response: We facilitate reporting to authorities but cannot guarantee their response time or actions.
📱 Platform Changes: We may update or modify the platform to improve functionality.
⚖️ Legal Compliance: Our service operates within Indian laws and Bengaluru municipal regulations.
Intellectual Property
The Fretso platform, including its design, features, and content, is protected by intellectual property laws. You may use our service for its intended civic purposes but may not:
- • Copy or reproduce our platform design
- • Use our branding without permission
- • Reverse engineer our technology
- • Create derivative works without authorization
Changes to These Terms
We may update these Terms of Service from time to time. We'll notify you of any significant changes via email or through the app. Continued use of Fretso after changes constitutes acceptance of the new terms.
Questions About These Terms?
We're here to clarify any questions you may have about our Terms of Service.
ನಿಯಮಗಳ ಬಗ್ಗೆ ಪ್ರಶ್ನೆಗಳಿದ್ದರೆ ನಮ್ಮನ್ನು ಸಂಪರ್ಕಿಸಿ!